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Sump Pump Stopped Working? Call For Emergency Plumbing Services in Raleigh, NC

Published Jan 06, 25
6 min read

A sump pump is a critical component of your home’s drainage system, especially if you live in an area prone to heavy rain or flooding. Its job is to remove excess water from your basement or crawl space and prevent flooding. However, when a sump pump stops working, it can put your property at serious risk for water damage, mold growth, and structural issues.

When your sump pump stops functioning, it’s important to act fast. Calling for emergency plumbing services in Raleigh can make the difference between a small repair and a major flooding disaster. Emergency plumbers are equipped to quickly diagnose the problem and restore the pump’s functionality before a flood occurs.

Common Causes of Sump Pump Failure

Sump pumps can fail for a variety of reasons, many of which can occur unexpectedly. Here are some of the most common causes of sump pump failure:

1. Power Outages

Power outages are one of the leading causes of sump pump failure. Since sump pumps rely on electricity to function, a loss of power can leave your home vulnerable to flooding during storms or power interruptions. Installing a backup battery system can prevent this problem, but in the event of a failure, an emergency plumber can help get your system running again.

2. Mechanical Failure

Like any mechanical device, sump pumps can experience wear and tear over time. Moving parts such as the motor or impeller may break down, causing the pump to stop working. If your sump pump is making strange noises or has stopped running entirely, a professional plumber can inspect the unit, replace any broken components, and get it back in working order.

3. Clogged Discharge Pipes

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Discharge pipes carry water away from your home once the sump pump has removed it from the sump pit. If these pipes become clogged with debris, dirt, or ice, water can’t be effectively drained, causing the pump to stop functioning. Clearing or replacing a clogged pipe is a job best left to an experienced plumber.

4. Stuck Float Switch

The float switch is what activates the sump pump when the water level rises. If the switch becomes stuck or damaged, the sump pump won’t turn on, leading to water accumulating in your basement. An emergency plumber can repair or replace a malfunctioning float switch and ensure your pump is operating correctly.

5. Improper Installation

In some cases, sump pump failure may be due to improper installation. If the sump pump was not installed according to the manufacturer’s specifications, it may not function correctly or may fail prematurely. A professional plumber can assess whether the pump was installed properly and make any necessary adjustments to ensure optimal performance.

6. Overworked Pump

During periods of heavy rain or flooding, a sump pump may be forced to work overtime to keep your basement dry. If the pump is not sized appropriately for your home or is nearing the end of its lifespan, it may become overworked and fail. A plumber can assess whether your current pump is adequate for your needs and recommend a replacement if necessary.

If you’re experiencing any of these issues with your sump pump, it’s important to call for emergency plumbing services right away. Waiting too long could result in water damage that is costly to repair.

FAQs About Emergency Sump Pump Repairs in Raleigh

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What should I do if my sump pump stops working?

If your sump pump stops working, check to make sure the unit is plugged in and receiving power. If the power is on and the pump still isn’t running, contact an emergency plumber in Raleigh to diagnose the issue and perform necessary repairs. Avoid waiting, as water can accumulate quickly, leading to flooding.

How quickly can an emergency plumber respond to a sump pump failure in Raleigh?

Our emergency plumbers are available 24/7 and can typically respond to sump pump failures within an hour, depending on your location. Fast response times are crucial for preventing water damage, so call as soon as you notice a problem.

Can my sump pump be repaired, or do I need to replace it?

In many cases, sump pumps can be repaired by replacing faulty components such as the float switch, motor, or discharge pipe - Get more information. However, if your sump pump is older or severely damaged, a full replacement may be necessary. A plumber will assess the situation and recommend the best course of action

How often should I replace my sump pump?

On average, sump pumps last about 7 to 10 years, depending on usage and maintenance. If your sump pump is approaching this age, it may be more prone to failure. A plumber can help determine whether it’s time for a replacement based on the condition of your unit.

What can I do to prevent future sump pump failures?



Regular maintenance, such as cleaning the sump pit, inspecting the discharge pipe for blockages, and testing the pump periodically, can help prevent future failures. Call for after hours plumbing services in Raleigh, NC. Installing a backup battery system can also protect your sump pump during power outages

Tips for Handling a Sump Pump Failure While Waiting for a Plumber

If your sump pump has stopped working and you’re waiting for an emergency plumber, here are some steps you can take to minimize damage and keep your basement safe:

1. Check the Power Supply

Ensure the sump pump is plugged in and that the power is on. If the pump is connected to a GFCI outlet, try resetting it. In some cases, the problem may be as simple as a tripped breaker.

2. Use a Backup Power Source

If your sump pump has stopped working due to a power outage, using a backup generator or battery system can keep it running until power is restored. If you don’t have a backup system in place, consider installing one after the plumber resolves the current issue.

3. Turn Off the Water Supply

If the sump pump failure is related to an internal plumbing issue, such as a burst pipe, turning off the main water supply to your home can prevent additional water from entering the basement.

4. Move Valuables to Higher Ground

If water is starting to accumulate, move any valuable items, furniture, or electronics to a higher location. This will help prevent water damage to your belongings while waiting for the plumber to arrive.

5. Stay Safe

Avoid entering a flooded basement if there is standing water, especially near electrical appliances or outlets. Water and electricity are a dangerous combination - Call for after hours plumbing services in Raleigh, NC. If necessary, turn off the power to the basement at the breaker box

6. Call an Emergency Plumber

Contact an emergency plumber in Raleigh as soon as you notice that your sump pump has stopped working. The faster you call, the sooner they can arrive to repair the pump and prevent further damage.

Contact Us for Emergency Sump Pump Repairs in Raleigh, NC

If your sump pump has stopped working in Raleigh, NC, don’t wait for your basement to flood—contact our emergency plumbing services immediately. A malfunctioning sump pump can lead to serious water damage, but with fast, professional repairs, we can restore your pump’s functionality and keep your home safe.



We serve both residential and commercial property owners in Raleigh. Whether your sump pump needs repair, maintenance, or replacement, we’re here to help. Call us today for reliable emergency plumbing services and let us protect your home from potential flooding.